There are numerous metrics to gauge success in a family business. The most apparent ones include: Profitability Market share Retained earnings Cash flow However, at times, it’s the intangible measures that can induce the most stress. Over the years, I’ve developed a system to assist families in assessing crucial key outcomes. Remember, a 20-year research […]
Coach Pete's Best Plays
The best-of-the-best advice from family business coach Pete Walsh.
One Move to Create More Personal Responsibility
Some people seem to be having a hard time taking personal responsibility for their results. I’m not sure why that is happening but it seems to be more prevalent than ever on today’s business teams. It’s your job as a leader to help create the environment where everyone takes responsibility for their personal results. I […]
Learning to Work With Dad Can Be Rewarding if Done Right
Working alongside your father in a family business can be a unique and rewarding experience. It offers the opportunity to learn, grow, and contribute to a shared legacy. However, this collaboration also presents its fair share of challenges. Learning to navigate these obstacles requires patience, acceptance, and a deep respect for one another, ultimately fostering […]
3 Benefits From My Online Counseling Experience
Everyone can use a little bit of help along the way. Case in point. I’ve been facing some difficult issues within my own family and trying to think about the best way to respond to make the situation better. I wanted to see if there were other things I could be doing that might help […]
What if Family Members Are Treated Like Customers?
Think about what happens when you experience excellent customer service? I don’t know about you, but when I experience great customer service, I become a loyal and dedicated customer. External and Internal Customers As a small business coach, I’ve used the idea of internal and external customers with my clients for years. Here’s how I […]
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