Some people seem to be having a hard time taking personal responsibility for their results. I’m not sure why that is happening but it seems to be more prevalent than ever on today’s business teams. It’s your job as a leader to help create the environment where everyone takes responsibility for their personal results. I […]
Family Business Articles, Tips and Advice
Family businesses have unique characteristics that can either drive success or create discord. Our goal is to help every family-owned company get on, and stay on the path to success.
Working alongside your father in a family business can be a unique and rewarding experience. It offers the opportunity to learn, grow, and contribute to a shared legacy. However, this collaboration also presents its fair share of challenges. Learning to navigate these obstacles requires patience, acceptance, and a deep respect for one another, ultimately fostering […]
Think about what happens when you experience excellent customer service? I don’t know about you, but when I experience great customer service, I become a loyal and dedicated customer. External and Internal Customers As a small business coach, I’ve used the idea of internal and external customers with my clients for years. Here’s how I […]
Every day family leaders get to decide whether they are going to take the high road or the low road as they face the challenges of today’s business world. The brain scientists have proven that when we take the high road we are: When we take the low road we are more likely to: I’d […]
One of the top things families appreciate in family business coaching is objectivity. Too often families get trapped in old ways of looking at each other and their situation. After 20 years of studying family business families, I’ve developed a simple, easy to use scorecard that helps families get an objective measurement of how they […]