There are numerous metrics to gauge success in a family business. The most apparent ones include: Profitability Market share Retained earnings Cash flow However, at times, it’s the intangible measures that can induce the most stress. Over the years, I’ve developed a system to assist families in assessing crucial key outcomes. Remember, a 20-year research […]
Family Business Articles, Tips and Advice
Family businesses have unique characteristics that can either drive success or create discord. Our goal is to help every family-owned company get on, and stay on the path to success.
One Move to Create More Personal Responsibility
Some people seem to be having a hard time taking personal responsibility for their results. I’m not sure why that is happening but it seems to be more prevalent than ever on today’s business teams. It’s your job as a leader to help create the environment where everyone takes responsibility for their personal results. I […]
Learning to Work With Dad Can Be Rewarding if Done Right
Working alongside your father in a family business can be a unique and rewarding experience. It offers the opportunity to learn, grow, and contribute to a shared legacy. However, this collaboration also presents its fair share of challenges. Learning to navigate these obstacles requires patience, acceptance, and a deep respect for one another, ultimately fostering […]
What if Family Members Are Treated Like Customers?
Think about what happens when you experience excellent customer service? I don’t know about you, but when I experience great customer service, I become a loyal and dedicated customer. External and Internal Customers As a small business coach, I’ve used the idea of internal and external customers with my clients for years. Here’s how I […]
3 Results From Taking the Family Business “High Road”
Every day family leaders get to decide whether they are going to take the high road or the low road as they face the challenges of today’s business world. The brain scientists have proven that when we take the high road we are: When we take the low road we are more likely to: I’d […]
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